What distinguishes Lifeline from the ACP?

What distinguishes Lifeline from the ACP? Lifeline is the FCC’s ongoing initiative to provide low-cost access to vital communications services such as broadband Internet access. The ACP is a new initiative that aims to give further assistance in making broadband more accessible for low-income households. Your Lifeline and ACP benefits may be combined and used in the same or separate service plans. Lifeline users have the option of receiving ACP benefits via another service provider.

Is it necessary for me to apply for Lifeline in order to get ACP?

No, you do not have to apply for Lifeline in order to get ACP. Go to citycom.co, enter your zip code and email address and then press the “Begin Application” button. The pricing plans available in your location will be displayed on that screen. If the “Affordable Connectivity Program” does not appear as an option, click “See our other alternatives,” and the ACP program should be accessible if we provide service in your region.

How long will the ACP be in effect?

The ACP benefit is contingent on FCC funding, provider cooperation, and customer eligibility. If the FCC announces that funding has been depleted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, City Communications will notify you and you will be reverted to receiving the standard FREE Lifeline plan where available and if eligible, or you may keep your service plan by paying the applicable undiscounted rate plus fees and taxes.

What upload and download speeds can I expect?

What distinguishes Lifeline from the ACP? ACP users may get high-speed broadband service via City Communications. The quantity of high-speed data included in your service plan and the actual speeds you will attain when utilizing our broadband services may be limited by your service plan. Maximum speeds are ideal for high-bandwidth, real-time, or near-real-time activities, but lesser speeds may impair your ability to stream audio and video, access particular websites and information, or engage with accessible apps. Other factors that may impact speeds include your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental considerations. Review our Broadband Transparency Disclosure for more information on broadband speeds.

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City Communication’s Affordable Connectivity Program

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