Affordable Connectivity Program can help low-income families

Affordable Connectivity Program can help low-income families: If the pandemic taught us anything, it’s the value of having a stable internet connection at home. It’s necessary for working from home, staying on top of homework while remote learning, and keeping us interested when we can’t get together socially. However, residential internet access is not inexpensive; in many situations, people struggle merely to connect.
Last year, a temporary subsidy scheme dubbed the Emergency Broadband Benefit was launched to assist low-income families and others who had lost income during COVID-19. The EBB was phased out in 2022 and replaced with the Affordable Connectivity Program, one of many broadband-focused projects included in President Joe Biden’s $1.2 trillion infrastructure plan approved in November.

City Communications, the largest Affordable Connectivity Program provider

City Communications, the largest operator in the United States, has launched a new “Internet Assist Plus” package with download speeds of up to 100 Mbps for customers who are eligible for discounted broadband connectivity through the Federal Communications Commission’s Affordable Connectivity Program.

City Communications offers qualified families a discount of up to $30 per month on internet service (and up to $75 per month for homes on qualifying Tribal grounds) so that they may stay connected to everyday necessities like telemedicine, distance learning, and work from home.

According to a statement, the new 100 Mbps “Internet Assist Plus” service, which is ordinarily $29.99 per month, is now free for qualified homes after the $30/month ACP credit. One free modem is also included in the Internet Assist Plus service. Customers may use the program to select a faster internet speed and apply the $30 rebate.

What are Affordable Connectivity Program guidelines?

Affordable Connectivity Program can help low-income families. Customers who fulfill the financial qualifying standards may select the Breezeline internet bundle that best meets their household’s needs. The Affordable Connectivity Program discount will be applied as a monthly credit against the cost of the broadband service by City Communications.

The FCC’s guidelines safeguard beneficiaries of the Affordable Connectivity Program by:

  • Providing consumers with the ability to select the service plan that best matches their requirements (even a plan that they may currently be on);
  • Ensuring that consumers, regardless of credit status, have access to subsidized broadband services
  • Prohibiting providers from excluding clients with past-due accounts or prior debt from participating in the program;
  • Preventing consumers from being coerced into higher-cost or lower-quality plans in order to obtain the ACP;
  • Make certain that consumers are not charged early termination costs;
  • lowering the possibility of bill shock or other financial damages;
  • Allowing ACP recipients to change providers or internet service providers; and
  • Creating a separate FCC complaint mechanism for ACP issues.

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